Terms of Service

IceWarp Website Copyright Notice

All Web site design, text, graphics and all software (including applets) and all other material on this web site are copyright IceWarp, Inc. ALL RIGHTS RESERVED.

Reproduction, modification, distribution, or republication without the prior written permission of IceWarp, Inc. is strictly prohibited.


IceWarp Copyright Notice

The IceWarp "Copyright Notice" is included with every download of IceWarp software in the root of the installation archive, in the /doc subfolder within the product installation directory, as well as on the web.


Privacy Statement

IceWarp, Inc. respects your right to privacy. Please read our comprehensive privacy statement for more information.


Evaluation or Trial Versions

Evaluation/Trial versions provide a way to obtain and evaluate software, giving users the opportunity to try a program on their own computer before buying it. This is typically refered to as "try-before-you-buy".

While evaluation versions are copyrighted, and the copyright holder retains all rights, the author specifically grants a user the right to freely evaluate and distribute the program, with limited exceptions outlined in the Licensing agreement included with ever IceWarp Server installation.

After using an evaluation version for a defined trial period, the user must purchase a licensed copy or remove the evaluation version from their system.


Refund Policy

IceWarp, Inc. makes every effort to ensure that you are 100% certain that IceWarp Server and all related products meet your requirements exactly before you purchase the software.

IceWarp Server and all related add-ons are available for a FREE 30-day trial. All software is unlimited use for this time period and is not limited in any way.

Additionally, to ensure that you are certain IceWarp Server is the right product for you, you can receive FREE web-based support related to technical problems during your trial period as well as FREE pre-sales support via our "Sales Chat" or phone related to functionality, licensing and purchase questions.

The advantage of our try-before-you-buy Shareware strategy over normal store-bought software is that you can try all versions of IceWarp Server software before you buy it with no limitations on functionality. You install the software free of charge on your computer and evaluate it (even in production). If the software meets your exact needs and you wish to continue to use it, you may register it. If for some reason IceWarp Server software does not meet your requirements, you are under no obligation to purchase and you simply remove it from your computer using the included un-install.

As opposed to store-bought software that cannot be tested or returned after the box is open, IceWarp Server software can be fully tested for 30 days with no obligation to purchase.

So feel free to try out our software free of charge and our web-based support free of charge.

IceWarp Server cannot be licensed unless you have installed it on a machine and provided us with the "reference key" that is generated upon install. (This does NOT limit you to running IceWarp on the machine that it was licensed on. It can be easily migrated.)

Once we have released your license to you we cannot control the destiny of that license as there is no physical product to return to us. Thus we cannot accept refunds for licenses that have already been delivered to the customer either via email, fax, phone or mail.

We make every effort to ensure that you are 100% confident that IceWarp Server is the right product for you prior to purchase. The fully functional (unlimited use) 30-day trial, to free web-based technical support and free pre-sales support works well for us and works VERY well for our customers. We are certain that you will find that it makes your buying experience comfortable and stress-free.


Contacts

IceWarp, Inc.
E-mail: info@icewarp.com
Web: www.icewarp.com
Phone: 1 (888) ICEWARP
Fax: 1 (703) 563-9269